Matthew C Akn

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Verified Reviewer

Because they never called back

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Bank is not very professional. Don't try to contact them it's waste of time they are the worst. So not cool
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Preferred solution: Phone call

Daniel A Bkd

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Verified Buyer
|

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Verified Reviewer

Because I've been robbed of my refund cashapp. Nor ebay will give me back my money the only one who cooperated was the merchant after he finally responder after almost 7 days sinc the dispute and he a

Sutton Bank - Because I've been robbed of my refund cashapp. Nor ebay will give me back my money...
Sutton Bank - Because I've been robbed of my refund cashapp. Nor ebay will give me back... - Image 2
Be c ause cash app denied ne a dispute for an unauthorized purchase and the nerchant even acceoted the dispute i filed with cash app . Now i qas told i can. Not appeal the decision from cashapp wndn
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Loss:
$682

Preferred solution: Full refund

Tiffany C Ums

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Verified Reviewer

Too see where my stimulus check is

Sutton Bank - Too see where my stimulus check is
This is the second time that the IRS has put my stimulus checks in this account it's not my account I don't know who's account it is but I do have a cash app I just need somebody to transfer my stimulus checks from that account and to mine I enclosed a copy of the letter that the RS sent me I've been trying to get my money for a long time Will you please help me
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Loss:
$3000

Preferred solution: I'm just hoping and praying that somebody helps me get my stimulus money

Teria S Phb

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Verified Buyer

Y'all stole my money

Sutton Bank - Y'all stole my money
Sutton Bank - Y'all stole my money - Image 2
I was trying to put my money in my account but sent it to the wrong card from my Apple Pay and now the money gone
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Loss:
$500

Preferred solution: Full refund

User's recommendation: I need my money back

Matthew C Lhv

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Verified Reviewer

Lost card

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Nobody there left messages and they didn't get back to me. It's really really annoying I don't like this
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Preferred solution: A call about account

User's recommendation: Don't ever get I n a situation where u have to call them

Tamera Zlw
map-marker Bellevue, Washington

They put my refund in an account that I don't have access to

I've been waiting for my refund since June of 2023 and cash app won't help me get my money from their bank that they're affiliated with.
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Marilynn P Ihz

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Verified Reviewer

They stole the money off of my Debit Card!

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I used my debit card to Try to get gas and they stole All Of the money that I had on my card and now I cant get Anyone on the phone to get my money back and I am completely broke and Im Sick too!
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User's recommendation: Don’t Ever Use Them!

Kerwin F Nsn

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Verified Reviewer
| map-marker Mansfield, Ohio

Refund Money

My money went to Sutton Bank it's was not poss to I have to have it back as soon possible $1959Fields Kerwin Fields kerwinfields1@***.com 909381*** *2225
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Loss:
$23

Preferred solution: Full refund

Trudy W Mhd
map-marker Attica, Ohio

Review of your customer service and refusal of refund

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Sutton Banks avoidance of cash app customers. Sutton bank does not answer. Cash app have disconnected their chat more than once. I asked for resolution options and none were given just pay. I dont want to go to the aspect of being black makes it worse because I feel not only sad, violated, scammed, identity stolen and money. HELP
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Loss:
$1200
Pros:
  • Disguise
Cons:
  • Predatory lending
  • Protected class

Preferred solution: Full refund

User's recommendation: I’m not sure because I have made no progress in a month. FTC and CFPB all have not responded because it was only 700.00 from cash app and 412.00 from my traded to Bitcoin. Just Don’t Give Up

Anthony M Cvl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money sent to the wrong card

Sutton Bank - Money sent to the wrong card
Sutton Bank - Money sent to the wrong card - Image 2
i sent money from my bank account to an old sutton bank account with card ending in 7658, 25 dollars and it shows on my bank june 19th i would like that money sent back please
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Loss:
$25

Preferred solution: Full refund

Trudy W Mhd

Fraud

Updated by user Oct 23, 2023

I have been ignored and cash aka square threatening me with late fees and suspension of account. No discussion about refund because that money was their payment.

So I lose twice.

The scammer gets away and I have had to make arrangements with creditors. Some HELP

Updated by user Sep 23, 2023

Blamed by cash app and case closed and hung on.But I come in the name of the Lord. I’m 63 and never bought Bitcoin in my life.

And was dismissed like senior citizens don’t matter. I’m ashamed and disgusted because justice may be blindfolded but is none bias.

Original review Sep 23, 2023
Cash app phishing scam. Bought bitcoin and accessed my cash app account using Anydesk software. Cash app declined my request for refund. They said I authorized the transactions which I did not. I authorized the security of my accounts to be secured. And now I have no money
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Loss:
$700

Preferred solution: Full refund

User's recommendation: Loss 723.00

Lois W Xow

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Verified Reviewer
| map-marker Columbia, Illinois

Check balance

I had received my disability check 6 days early so cool but then I had 2 different installments of the daily limit so here I sit going o n datly 3 and haven't received a damn dime. They say they deposit $250 the day of the deposit so where is mine I ask? I'm asking where the *** is my damn money. I believe I will be shopping for a new provider and.now for the rest of the story.
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Michael T Uhv

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Verified Reviewer

Refund not received from merchant and they released the hold Friday the 28th

Please apply the refund of $100 to my card. Funds been released from hold cause I need this money badly. First of the month and EVERYTHING IS due. They put it back on my card the same day
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Pros:
  • No comment
Cons:
  • This is taking too long

Preferred solution: Full refund

Lois W Xow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbia, Illinois

Unsatisfactory

providers Bank Do Not use this app stay away Go Some where use unprofessionaI I would nut use this Bank
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User's recommendation: Go somewhere else

Orange Adt

I need transaction records for my cash app...

I need transaction records for my cash app $mshell197. I need March April May and June 2023. In the app it has no statements available. Will you send them to my email leighmichelle87@***.com thanks
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Anonymous
map-marker Grove Hill, Alabama

Need transaction records

I need transaction records fory account with cash app $mshell197. I need it from January 2023 until June 2023. I can't get it on my cash app
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